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Good morning ☀️

A quick look at your calls, conversations and deals.

Dial New ticket New contact

Calls today

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Missed calls

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Open tickets

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Won this month

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Call queue

Open phone →

No one is waiting

Callers on hold will appear here so anyone on your team can pick them up.

Your day

Nothing scheduled

Tasks and follow-ups you set will be listed here.

Needs a reply

Go to inbox →

You're all caught up

Messages that still need an answer will be listed here.

Deals closing soon

Pipeline →

No deals closing soon

Deals with a close date coming up will be listed here.

Nothing selected

Choose a conversation on the left to read it and reply.

No call in progress

When you are on a call, the live transcript, recording and notes appear here.

Open the dialer

Numbers All calls Missed Voicemail Recorded

Last 7 days ▾ All lines ▾ Filter

Total calls

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Answered

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Avg. wait

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Avg. call

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	CONTACT	AGENT	DURATION	OUTCOME	WHEN

All contacts My contacts Customers Leads Companies

Lifecycle: any ▾ Owner: anyone ▾ Import Add contact

	NAME	COMPANY	PHONE	OWNER	LIFECYCLE	LAST CONTACT	TAGS
No contacts yetContacts you add, or that arrive through a call or an email, will show up here.

No contact selected

Open a contact from the list to see their details, activity and open deals.

Go to contacts

Pipeline: New business ▾ Owner: everyone Close date: this quarter New deal

No deals yet

Deals you create, or that start from a call or a message, will show up here.

New deal

My tickets

Priority ▾ Channel ▾ Sort: SLA due ▾ New ticket

ID	SUBJECT	VIA	PRIORITY	STATUS	ASSIGNEE	SLA
No tickets yetTickets raised by your team or your customers will show up here.

No ticket selected

Open a ticket from the queue to see the conversation, its properties and the SLA clock.

Go to tickets

Overview Phone Helpdesk Sales

Compare: last week This week ▾ Export

Calls handled

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Answer rate

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Tickets solved

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Revenue won

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No reports yet

Once you have handled a few calls and tickets, your numbers and charts will appear here.

Nothing to show yet

Calls, messages and tickets handled on your team's phones will show up here.

No message selected

Choose a voicemail on the left to see when it came in, who it was from and what they said.

Buttons

Primary Secondary Quiet Celebrate End call

Status & presence

Available On a call Away Pending Solved ● Urgent

Avatars

AB CD EF GH IJ ?

Messages

Customer message

Your reply

Internal note — only your team sees this

Type

Good morning ☀️

Section title

Body text in DM Sans, easy on the eyes all day.

Example · 0123

Selected · Empty · Toggle

Selected

Empty

Toggle ABAssign: Label ▾

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Inputs

Ring everyone at once ▾ Browse

Icons

phone chat mail voicemail ticket deal users chart calendar clock tag shield

Colour

Plum#2A1E3A

Pickup#1E9E64

Deep#0E7A4C

Sunny#FFB938

Coral#F26B5B

Oat#FFF6EA

Mist#E9F4EC

Blush#FFD9CC

Radius

12 16 20 26 pill

Radius12 · 16 · 20 · 26 · pill

Spacing4-pt grid · 16 / 22 / 24 panel padding

Chart coloursgreen · purple · amber (validated for colour-blind readers, always labelled)